Post by account_disabled on Jan 26, 2024 21:28:50 GMT -6
Many people have heard about call analytics, but do not fully understand its benefits. We are finding more and more evidence of this. In fact, the incredible is nearby. One tool contains many features that are not obvious at first glance. Let's try to understand them using examples and cases. Reading time: 12 minutes Get more clients Find out if advertising pays off Understand where leads are lost: in marketing or sales Get non-obvious insights Get more targeted traffic Improve the quality of service Build an ideal sales department schedule Get more clients To do this, it is not necessary to invest additionally in advertising. It’s enough just not to miss calls and carefully monitor missed calls: Regularly check the report on missed unprocessed calls.
It shows Fax Lists all requests for which managers never called back. call log, missed calls Use sending notifications about all missed calls by email or SMS to your manager. Set up a call forwarding scheme so that if none of the managers pick up the phone, the call will go to the head of the sales department. Here is just one example of the effectiveness of sales department control - our client reduced the number of missed calls by 72% . Find out if advertising pays off End-to-end analytics is a way to find out how every penny invested in advertising was spent. Thanks to it, you can evaluate the profitability of each advertising channel, conversion to applications and sales, the cost of attracting one lead or call, etc.
Linking call tracking with other systems allows you to see the entire chain - from the client’s first contact to purchase. There are several ways to build end-to-end analytics . But, in any case, it cannot be done without CRM, call tracking and a web analytics system. One way looks like this: Ringostat’s functionality also includes full-fledged end-to-end analytics . Thanks to this, you do not need to buy additional tools, configure and repair dashboards, or support them. All key metrics are already in Ringostat - you just need to set up a connection with CRM and advertising accounts. Our service automatically calculates the ROI and cost of the target call. You can also manually download costs from most advertising systems.
It shows Fax Lists all requests for which managers never called back. call log, missed calls Use sending notifications about all missed calls by email or SMS to your manager. Set up a call forwarding scheme so that if none of the managers pick up the phone, the call will go to the head of the sales department. Here is just one example of the effectiveness of sales department control - our client reduced the number of missed calls by 72% . Find out if advertising pays off End-to-end analytics is a way to find out how every penny invested in advertising was spent. Thanks to it, you can evaluate the profitability of each advertising channel, conversion to applications and sales, the cost of attracting one lead or call, etc.
Linking call tracking with other systems allows you to see the entire chain - from the client’s first contact to purchase. There are several ways to build end-to-end analytics . But, in any case, it cannot be done without CRM, call tracking and a web analytics system. One way looks like this: Ringostat’s functionality also includes full-fledged end-to-end analytics . Thanks to this, you do not need to buy additional tools, configure and repair dashboards, or support them. All key metrics are already in Ringostat - you just need to set up a connection with CRM and advertising accounts. Our service automatically calculates the ROI and cost of the target call. You can also manually download costs from most advertising systems.